ㅤ

RETURNS & REFUNDS

We hope our products bring warmth and joy to your home. However, if for any reason they don’t quite fit your space, you have 28 days from the delivery date to return your items.

CHANGED YOUR MIND?

If you decide to return an item, please note that return shipping costs are your responsibility. To ensure peace of mind, we recommend using a shipping service with insurance, as we can’t issue refunds for items lost or damaged in transit. Please make sure returns are received within 28 days of delivery in their original, unused condition with all packaging intact. Items should arrive as you received them, without assembly.

RECEIVED A DAMAGED OR FAULTY ITEM?

We put care into ensuring every product is perfect, but if something’s not right, let us know within 48 hours of delivery. Please email us with a description and clear images of the issue.

Keep the item in its original packaging while we work together to find a solution. Depending on the situation, we may arrange a repair, collection, partial refund, or a replacement if available.

HOW TO MAKE A RETURN

For assistance, the Hygge Home team is here to help at info@hyggehome.uk.